Internet access

The Federal Communications Commission (FCC) has created a national broadband map that displays where internet services are—and are not—available across the United States, as reported by Internet Service Providers (ISPs) in the FCC’s ongoing Broadband Data Collection. This map (https://broadbandmap.fcc.gov) will be used to help determine future broadband expansion efforts and billions in grant funding to close the digital divide. Please consider checking the accuracy at your home address, as well as neighbors, family, friends, etc. If you find any inaccuracies, you can submit a location challenge through the website before the January 13, 2023 deadline.

Here’s how to access the FCC broadband map:

  1. Visit broadbandmap.fcc.gov/home here, then type in an address and see if the reported coverage is accurate. You can access the site from a computer or a mobile device.
  2. Residents can submit a challenge by clicking “Location Challenge” if the location of their home or business is missing or incorrect, or “Availability Challenge” if the internet service information is incorrect.
  3. Residents should visit the website of any internet service provider that claims to serve their location and use the website's "Check Availability" or similar tool to determine if the provider can serve their location.
  4. If they can't, a screenshot of their website can be submitted to the FCC as evidence for an Availability Challenge.